PRIVACY POLICY — TASK TAKER AI

Effective Date: 1/1/2025

Last Updated : 12/10/2025

Task Taker AI (“Company, ”we,” “our,” or “us”) is a California-based provider of software-as-a-service (SaaS) solutions built on the Go High Level (GHL) platform. We offer CRM tools, text messaging capabilities, AI services, automation workflows, appointment scheduling, marketing communications, and various related digital services (“Services”).

This Privacy Policy describes how we collect, use, protect, disclose, and safeguard information and outlines all limitations of liability, including protections against outages, breaches, downtime, cyberattacks, or failures of any kind.

By using our Services, you agree to this Privacy Policy in full.

1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect the following personal information:

- Name

- Email address

- Phone number (including SMS-enabled numbers)

- Mailing/billing address

- Login credentials

- Payment and billing information (processed by third-party processors)

1.2 Client/Customer Data You Upload

Because Task Taker AI operates as a CRM and marketing platform, you may upload or store:

- Contact lists

- Lead data

- Appointment information

- Communication logs (SMS, email, calls)

- Notes, tags, and pipeline information

- Any other information entered into the GHL system

- You are solely responsible for ensuring you have legal rights and consent to upload or use this information.

1.3 Automatically Collected Information

We may collect via cookies or analytics:

- IP address

- Browser/device type

- Usage data

- Interaction with emails, SMS messages, funnels, or forms

- Diagnostic logs

1.4 Cookies and Tracking Technologies

We may use cookies, pixels, beacons, and analytics tools to:

- Improve Service functionality

- Authenticate users

- Measure campaign performance

- Personalize user experience

2. HOW WE USE YOUR INFORMATION

We use information to:

- Provide and operate our Services

- Enable SMS/MMS, email messaging, and call functionality

- Send appointment reminders, confirmations, updates, and alerts

- Deliver AI-generated output

- Manage customer relationships through CRM and automations

- Improve performance and user experience

- Comply with laws and regulations

- Users must ensure all messaging is compliant with TCPA, CTIA, CAN-SPAM, and all applicable California and federal laws.

3. SMS/MMS COMMUNICATIONS

By providing a phone number or using our platform to contact your customers, you acknowledge:

- Task Taker AI uses telecommunications providers such as Twilio via GHL.

- Standard carrier rates apply.

- Users must obtain express consent from contacts before sending SMS/MMS.

- Opt-out (“STOP”) messages must be honored immediately.

- We may store compliance records including opt-in and opt-out logs.

4. HOW WE SHARE INFORMATION

We may share information with:

4.1 Service Providers

Including but not limited to:

- Twilio

- Stripe

- Hosting providers

- Cloud storage services

- Analytics platforms

4.2 Legal Authorities

If required to:

- Comply with law

- Respond to lawful requests

- Protect rights or safety

4.3 Business Transfers

If Task Taker AI undergoes acquisition or restructuring, information may be transferred.

We do not sell personal information under California law.

5. DATA SECURITY & RISK ASSUMPTION

We use commercially reasonable safeguards; however, users acknowledge:

No system is completely secure

Despite best efforts, breaches, hacks, or unauthorized access may occur.

We cannot guarantee uninterrupted service

Outages, latency, vendor failures, maintenance interruptions, or disruptions may occur.

Users assume all risks

By using the Services, you agree that Task Taker AI is not responsible or liable for:

- Data breaches

- Hacks or cyberattacks

- Unauthorized access

- Data loss or corruption

- Deletion, alteration, or failure to store information

- Downtime or service outages

- Failures of third-party providers (GHL, Twilio, Stripe, cloud hosting, etc.)

- Delays or non-delivery of SMS/email

- Appointment system failures

- AI inaccuracies or unexpected behavior

- Business losses or revenue loss due to system issues

This is a core condition of accessing the Services.

6. LIMITATION OF LIABILITY

To the maximum extent permitted by California and U.S. law:

Task Taker AI, its owners, employees, contractors, and affiliates shall NOT be liable for ANY damages, including:

- Direct, indirect, or incidental damages

- Consequential or punitive damages

- Loss of data or corruption

- Loss of business, customers, revenue, or profits

- Business interruption or operational loss

- Delays, outages, downtime, or disruptions

- Recovery or reconstruction costs

- Security breaches or hacks

This applies even if we were warned such damages were possible.

Maximum Liability

If liability cannot be waived:
The total liability of Task Taker AI shall not exceed the amount paid to Task Taker AI in the prior 12 months, or $0 where legally allowed.

7. NO WARRANTIES

The Services are provided:

“AS IS,” “AS AVAILABLE,” and without warranties of any kind.”

We provide no assurances regarding:

- Uptime

- Accuracy

- Reliability

- Availability

- Data integrity

- Performance

- Error-free operation

- Use is strictly at your own risk.

8. USER RESPONSIBILITIES

Users are solely responsible for:

- Obtaining SMS/email consent

- Complying with marketing laws

- Backing up their own data

- Monitoring automation accuracy

- Preventing unauthorized access to their accounts

Task Taker AI is not responsible for failures by users to follow legal requirements.

9. CALIFORNIA PRIVACY RIGHTS

California residents may request:

- Access to personal data

- Correction

- Deletion

- Details regarding data usage

- Requests may be submitted to [email protected]

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Task Taker AI from all claims, damages, losses, fines, liabilities, or legal fees resulting from:

- Your use or misuse of the Services

- Your messaging activities

- Your failure to obtain proper consent

- Your unlawful or negligent conduct

- Your violation of terms or applicable law

11. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Continued use of the Services constitutes acceptance of revisions.

12. CONTACT INFORMATION

Task Taker AI

California, USA
Phone: (424) 333-0049
Email: [email protected]